Everything you might want to know before, during and after your stay. Can’t find it? Mail stay@sova.example.
You always get our best rate, there are no platform fees, and you can manage your stay directly with us — including extensions.
Short stays: the first night at booking, the rest 7 days before arrival. Long stays: the first month at booking, then monthly in advance.
iDEAL | Wero, major credit cards, Apple Pay and Google Pay. Companies and universities can pay by invoice.
Our prices include VAT. Rotterdam city tax (toeristenbelasting) is added at payment.
To confirm. Proposal: free cancellation up to 14 days before arrival for short stays; for long stays 30 days.
Check-in from 15:00, check-out until 11:00. Early check-in and late check-out can be added as extras, subject to availability.
No — SOVA is fully digital. You check in online and open the doors with the SOVA app. We’re available 24/7 by phone for anything urgent. See how check-in works.
Dutch law requires accommodation providers to register guests. Verification happens securely during online check-in.
Luggage storage is to be confirmed. Alternatives are available at Rotterdam Centraal.
All apartments are designed for 1–2 guests. A baby cot is available free of charge.
Long stays include fortnightly cleaning and fresh linen. For short stays, extra cleaning can be booked.
Yes — fast fibre Wi-Fi and a proper place to work in every apartment.
To confirm.
To confirm. Proposal: no pets, except assistance dogs.
SOVA is a home in a lively street, with neighbours above and below. A few simple rules keep it pleasant for everyone.
Between 22:00 and 08:00, please keep it calm.
Smoking and vaping are not allowed anywhere in the building.
Visitors are welcome; parties and events are not.
Don’t share your digital key. Every guest gets their own.
Please separate paper, glass and residual waste. Containers are on the street.
Report any damage right away — no drama, we’ll fix it.
Placeholder — full terms follow.
Placeholder — we process personal data only to manage your stay, as required by law (incl. guest registration) and in line with the GDPR.
Placeholder — this site will only use functional cookies unless you consent to more.
To confirm — information on step-free access follows.
Oude Binnenweg 138–140
3012 JH Rotterdam
Contact details are placeholders.